Remote-First Customer Success Manager – SaaS
Remote / Online - Candidates ideally in
Newton, Middlesex County, Massachusetts, 02165, USA
Listed on 2026-01-11
Newton, Middlesex County, Massachusetts, 02165, USA
Listing for:
Informa Group Plc.
Remote/Work from Home
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A global technology company is seeking a motivated Customer Success Manager based in Newton, MA. The role focuses on developing customer relationships to promote retention, growth, and loyalty. Responsibilities include engaging clients with products, onboarding them, and consulting on performance metrics. Ideal candidates should have 2-4 years of relevant experience and strong communication skills. Competitive salary offered between $67,000 and $73,000 based on experience, along with various benefits supporting work-life balance.
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