Customer Service​/Tech Support Rep – Financial; Remote

Employer Industry: Customer Service and Technical Support

• Salary of $15/hr, with potential for performance-based incentives
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Opportunity for career advancement with 80% of managers promoted from within
• Work-from-home convenience with a supportive and inclusive culture
• Access to various employee programs promoting diversity, wellness, and community support

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Minimum of 1 year of customer service experience
• A high school diploma or GED
• Strong problem-solving skills and ability to ask probing questions
• Proficiency in fast-paced multi-tasking and strong computer navigation skills
• Must reside in the United States with a valid U.S. address for residence

• Technical support experience preferred
• Eagerness to learn new technologies
• A quiet, distraction-free environment to work from in your home
• Ability to complete PC and internet testing with a desktop or laptop

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."