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Technical Support

Remote Customer Service Manager - B2B Tech & Contracts

Remote / Online - Candidates ideally in
Cape Town, 7100, South Africa
Listing for: Datafin IT Recruitment
Contract, Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Job Description & How to Apply Below
A rapidly expanding organization is seeking a Customer Service Manager to lead its B2B customer service function. You'll shape service standards, develop CRM capabilities, and support account management. The ideal candidate has over 10 years of industry experience, including 5 years in a management role, and a strong background in utilities or engineering services. This position is fully remote, focusing on enhancing service quality and operational efficiency.
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