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Customer Service Rep HelpDesk/Support

Remote Customer Experience & Process Improvement Lead

Remote / Online - Candidates ideally in
Portland, Multnomah County, Oregon, 97204, USA
Listing for: Energy Trust of Oregon
Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A nonprofit organization in Portland, OR is seeking a Customer Experience Specialist to enhance customer experience and support staff training. The ideal candidate has strong communication skills and three years of relevant experience in customer service processes. Responsibilities include managing customer interaction documentation and supporting complaint resolution. The role offers flexibility with work-from-home options, competitive benefits including health insurance and 401(k), and opportunities for career advancement.
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