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HelpDesk/Support Bilingual Customer Success Mgr./ CSM Customer Service Rep

Remote Indonesian Customer Success Advocate

Remote / Online - Candidates ideally in
Jawa Tengah, Indonesia
Listing for: Fastwork
Remote/Work from Home position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading freelancing platform in Indonesia is seeking a Customer Success Associate to enhance user experience. The role involves supporting customers, resolving platform challenges, and facilitating smooth operations. Ideal candidates should possess a Bachelor's degree and have 1–3 years of relevant experience, with strong communication skills in Bahasa Indonesia and English. This position offers a hybrid work model, emphasizing work-life harmony and health benefits to ensure employee well-being.
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