Faculty Support Lead - Remote Onboarding & Helpdesk

A global education company seeks a dedicated Customer Success Associate to join their team in Boise, Idaho. This full-time position focuses on providing outstanding support to faculty, assisting with courseware, and handling escalations. Candidates should possess a Bachelor’s degree, strong communication and organizational skills, and a collaborative nature. The role requires flexibility with scheduling during peak times. This position offers a competitive salary range of $55,000 – $60,000 and includes participation in an annual incentive program.
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