Remote Member Care Specialist - Collections & Mitigation

A financial institution is seeking a Member Care Rep I to interact with members regarding delinquent accounts. Responsibilities include negotiating payment arrangements, updating account information, and educating members about available solutions. The ideal candidate should possess strong communication skills and have at least a high school diploma. This position requires effective telephone communication and the ability to work in a team-oriented environment.

The role offers remote options initially, with on-site training for the first 90 days.
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