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Remote Bilingual Client Retention Specialist

Remote / Online - Candidates ideally in
Kansas, USA
Listing for: GRT Financial, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual Client Retention Specialist Role

Remote Bilingual Client Retention Specialist Role at GRT Financial, Inc.

  • Taking incoming telephone calls from customers and following up with touch point tasks on a daily basis
  • The ability to control conversations and appropriately answer customer objections and questions
  • Deliver an accurate description of product and/or service to customers
  • Navigate computer systems to properly assist the customer and locate customer data or other electronic information
  • Ability to think on your feet and overcome objections well
  • Maintains a high level of service with customers and meets performance targets
  • Develops and maintains productive working relationship with team members
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
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