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Technical Support

Faculty Support Lead, Education Tech & Onboarding

Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listing for: Pearson
Full Time, Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 60000 USD Yearly USD 55000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading educational company is looking for a Customer Success representative in Sacramento, California. This full-time remote position requires strong communication skills and experience in supporting faculty technology setups. Responsibilities include coaching support agents, engaging with faculty, and managing escalations. The salary range is between $55,000 and $60,000, and the role offers opportunities for professional growth.
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