Customer Service Coordinator

Customer Service Coordinator page is loaded## Customer Service Coordinator locations:
Wilkes Barre, Pennsylvania, United Statestime type:
Full time posted on:
Posted Todayjob requisition :
R-156433##

Job Description
** Join our Mission to Lead the Future of Snacking. Make It Possible.
** You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.
** How you will contribute
** You will:
* Manage the order fulfilment process, respecting the customer segment and channel mix
* Balance supply constraints and delivery of service levels through cross-functional alignment
* Use appropriate tools and processes such as availability checks and stock allocation rules
* Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs
** What you will bring
** A desire to drive your future and accelerate your career and the following experience and knowledge:
* Good numerical, analytical and logical reasoning skills
* Microsoft office applications
* High-level of SAP competence
* An FMCG/CPG company
* A customer-facing role within customer service, logistics or sales
* Experience in an order-to-cash environment
* Experience in customer service, logistics and sales
* Good knowledge of the total supply chain/order-to-cash process
* Strong analytical and problem-solving skills
** More about this role
**** What extra ingredients you will bring:
** Up to 2 Years of work experience including internship & Co-op.
*
* Education / Certifications:

** Bachelor's degree Preferred (Not Required)
** Job specific requirements:
** MS Office & SAP
** Travel requirements:
** Less than 10%
*
* Work schedule:

** Hybrid Role Office:
Monday & Tuesday Work From Home:
Rest of the week.##
** Salary and Benefits:
** The base salary range for this position is $61,800 to $84,975; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for over achievement based on performance and company  addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time.

Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.## No Relocation support available##
** Business Unit Summary
** The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including  confectionery products —are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact  for assistance.

For more information about your Federal rights, please see ; ; ;##
** Job Type
** Regular Order Management (OTB)
Customer Service & Logistics At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits;
Cadbury Dairy Milk, Milka and Toblerone chocolate;
Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gumOur 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values.

We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!
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