Weekend On Call Coordinator

Overview

Employer Industry: Home Care Services

• Flexible schedule with the ability to work from home (must reside in Virginia)
• Comprehensive employer-provided benefits including medical, dental, and vision insurance
• 401(k) matching to support your retirement savings
• Opportunity to contribute to a certified Great Place to Work® environment
• Engage in meaningful relationships while helping others live their best lives

• Answer agency phone calls and respond to voicemails, emails, and text messages in a timely manner
• Document intake information for prospective clients and notify the owner of inquiries
• Coordinate caregiver staffing for call-offs and open shifts
• Ensure all open shifts are covered by the close of each day for the following day
• Report client, family, and employee concerns, and any incidents to supervisory staff

• Ability to effectively communicate and interact with clients, families, co-workers, and prospective clients
• Detail-oriented with outstanding customer service skills
• Ability to perform multiple tasks under strict deadlines
• Resident of the Washington DC metro area
• Availability for occasional weekday off-hours support is a plus

• Demonstrated experience in a similar role within the home care industry
• Familiarity with caregiver scheduling and staffing coordination

#Home Care #Remote Work #Customer Service #Flexible Schedule #Great Place To Work

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.