Customer Service Representative - Mexico Remote

Overview

Employer Industry: Customer Service Solutions

• Paid training to ensure you’re equipped for success
• Competitive salary with performance incentives
• Healthcare benefits including medical coverage
• Opportunities for career growth and advancement
• Flexible work schedule options to enhance work-life balance
• Engaging company culture with frequent employee events and activities

• Provide clear, concise, and thoughtful instructions to customers
• Answer customer questions and deliver helpful solutions
• Promote products and services for clients
• Resolve customer complaints with fast, friendly, and courteous service
• Collaborate with leadership to continuously improve customer experience

• High school diploma or GED
• Ability to type at least 25 words per minute
• Basic computer navigation skills and strong communication skills
• Positive attitude, strong work ethic, and ability to thrive in a dynamic environment
• Access to a dedicated workspace free of background noise and distractions

• Experience in a customer service role, particularly in a fast-paced environment
• Familiarity with CRM databases for documenting customer interactions
• Proficiency in using multiple computer monitors
• Strong problem-solving skills and ability to think on your feet
• Experience with VoIP technology and headsets

#Customer Service #Remote Work #Career Growth #Healthcare Benefits #Employee Incentives

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.