Customer Service​/Tech Support Rep – Financial; Remote

Employer Industry: Customer Service and Technical Support

• Base salary of $15/hr, with actual salaries varying based on qualifications and experience
• Daily Pay enrollment option to access pay early
• Paid training and performance-based incentives
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Work-from-home convenience with a supportive and inclusive culture
• Opportunities for personal development and career advancement, with many leaders promoted from within

• Provide inbound customer support using a call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Strong computer navigation skills and PC knowledge
• A quiet, distraction-free environment to work from at home
• Must reside in the United States and have a valid U.S. address for residence

• Technical support experience preferred
• Eagerness to learn new technologies
• Strong problem-solving skills with the ability to ask probing questions
• Proficiency in fast-paced multi-tasking
• Open availability for scheduling

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.