Customer Success Manager
Arlington, Arlington County, Virginia, 22201, USA
Listed on 2026-01-10
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Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Are you looking to join an ambitious and fast growing software (SaaS) company to build a career in customer success? Do you want to get involved in technology but love supporting customers? If the answer is yes to the above, you may have found your dream job and we may have found our dream hire!
Perform Yard has developed a simple and effective software product that helps drive corporate and staff performance through the roof. Our long-term vision is to change the way performance is managed and measured in organizations of all sizes.
To achieve this we need to add to our amazing team…that’s where you come in!
The Customer Success Manager (CSM) will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product. You’ll interact with executives and professionals from across a diverse customer base to aid clients in achieving their goals for using Perform Yard in their organizations.
The CSM will partner with customer personnel to implement Perform Yard. This includes supporting product configuration to meet customer-specific needs, providing consultative advice and best practice information, leading training (from one-on-one support to large group, virtual sessions) – all to create a successful and happy customer!
This is a 100% Remote position - now & forever
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