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Customer Support Associate German + English

Remote / Online - Candidates ideally in
Akdeniz Bölgesi, Turkey (Türkiye)
Listing for: Cross Border Talents
Remote/Work from Home position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 50000 - 150000 TRY Yearly TRY 50000.00 150000.00 YEAR
Job Description & How to Apply Below

About the Role: We’re hiring a Customer Support Associate to provide first‑class service to our German‑speaking clients while working remotely from Turkey.

Main Responsibilities:

  • Handle customer queries through calls, chat, and email.
  • Provide step‑by‑step assistance and resolve issues promptly.
  • Escalate complex cases when needed.
  • Keep records of all customer interactions.

Requirements:

  • German C2 and English C1.
  • Excellent communication and writing skills.
  • Good multitasking and computer skills.
  • Fully remote work from Turkey.
  • Bonus opportunities and team support.

Join Us! If you’re passionate about helping people and want to build a career in an international company, we’d love to hear from you! Apply now or send your CV in English to [email protected] and become part of a friendly, global customer experience team based in beautiful Turkey.

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Position Requirements
10+ Years work experience
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