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German Customer Support Agent FULL REMOTE

Remote / Online - Candidates ideally in
İç Anadolu Bölgesi, Turkey (Türkiye)
Listing for: Lingo-nova
Full Time, Remote/Work from Home position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 50000 - 150000 TRY Yearly TRY 50000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: German Customer Support Agent - Turkey based (FULL REMOTE)

German Customer Support Agent - Turkey based (FULL REMOTE)

Join to apply for the German Customer Support Agent - Turkey based (FULL REMOTE) role at Lingo-nova
.

We are recruiting German Customer Support Agents to work in Turkey. Your mission is to support our customers, offering in-demand, high-quality service while collaborating with prestigious worldwide brands.

Your Role As a Customer Support Agent
  • Answer inbound calls and customer inquiries.
  • Provide support and direction to customers, resolving service issues in a timely and empathetic manner.
  • Maintain accurate data entry of consumer enquiries, questions and feedback in the customer services database.
  • Troubleshoot using open questions, support documents and system training.
  • Offer recommendations for common problems or frequently asked questions.
Requirements
  • Fluency in German (C1/C2 level or native).
  • Good knowledge of English (B2 level).
  • Availability to work rotating shifts.
  • Good computer skills.
  • Any prior experience or contact with clients.
  • Excellent communication skills.
  • Good listening and empathy skills.
  • Good time management skills.
  • Team spirit and flexibility.
Salary & Benefits
  • Competitive salary.
  • Meal vouchers.
  • Private Health & Life Insurance.
Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Language Schools

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