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Technical Support HelpDesk/Support

Remote Faculty Success Specialist

Remote / Online - Candidates ideally in
Olympia, Thurston County, Washington, 98502, USA
Listing for: Pearson
Full Time, Remote/Work from Home position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 60000 USD Yearly USD 55000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading educational company seeks a Customer Success professional to support faculty with technology and course functionality. In this role, you'll coach faculty support agents and proactively manage at-risk adoptions. The ideal candidate has a Bachelor's degree or relevant experience, excellent communication skills, and a collaborative mindset. This full-time position offers a salary range of $55,000 - $60,000 and supports remote work.

Apply by 1/9/26.
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