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Remote Customer Success Manager, SaaS Education
Remote / Online - Candidates ideally in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-10
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for:
Gecko | AI-Powered Student Engagement Platform
Remote/Work from Home
position Listed on 2026-01-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Location: City of Edinburgh
A leading Ed-Tech company in the UK seeks a Customer Success Manager to own a portfolio of Higher Education customers. This role will involve managing customer relationships, ensuring satisfaction and renewal, and identifying growth opportunities for existing accounts. Ideal candidates will have experience in SaaS or Higher Education, possess excellent communication skills, and be organized enough to handle multiple clients.
This position offers a flexible working environment and various benefits.
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