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Strategic Customer Success Manager — Mid‑Market; Remote

Remote / Online - Candidates ideally in
Ottawa, Ontario, Canada
Listing for: Jitterbit
Remote/Work from Home position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, CRM System
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM System
Job Description & How to Apply Below
Position: Strategic Customer Success Manager — Mid‑Market (Remote)
A leading tech provider in Ottawa is looking for a Customer Success Manager, Mid-Market to enhance customer value and drive growth. This role involves building long-term relationships, guiding customer onboarding, and ensuring effective communication. Successful candidates should have a minimum of 3 years in Customer Success management within the SaaS industry, demonstrate strong organizational skills, and possess the ability to manage multiple stakeholders.

Join a mission-driven company and help transform customer experiences while working in a flexible environment.
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