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HelpDesk/Support Technical Support Customer Service Rep CRM System

Associate, Enterprise Customer Success — Remote

Remote / Online - Candidates ideally in
Toronto, Ontario, C6A, Canada
Listing for: Apex Systems
Remote/Work from Home position
Listed on 2026-01-09
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, CRM System
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A company in the grocery industry is seeking an Associate Customer Success Manager to support Enterprise Customer Success Managers and collaborate with various teams. This remote role requires 2+ years experience in Customer Success and strong communication skills. Responsibilities include supporting retail partners, developing growth strategies, and monitoring support ticket volumes. The ideal candidate is a self-starter with a technical background and a knack for problem-solving.

This position offers valuable exposure to cross-functional business operations.
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Position Requirements
10+ Years work experience
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