Bilingual Customer Service Representative - Montreal, Quebec

We are hosting an information session about this position on January 22, 2026. Please register to attend     and learn more about the role. To register, please follow this link or scan the below QR code.

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation
This position is hourly, and the starting pay rate is  $23.50/ hour with eligibility for a afternoon shift premium o f   $1.50/hr  where applicable (DC roles only), and eligibility for an incentive target of $1,200 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided.

Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.
Customer Service Representative
We’re hiring full-time inbound service representatives! You’ll be part of a team reporting to a Supervisor, Customer Experience on  March 2nd 2026.
Join us at 4475 Griffith St, Saint-Laurent, Quebec H4T 2A2, Canada
Shifts, Training & Work Environment:
Enjoy your weekends off    with our   Monday through Friday shift from   6:00am - 6:00pm EST.
Our nine-week  ONSITE  onboarding and training academy empowers you to confidently connect with customers through core skills like critical thinking, decision-making and communication.
After completing our 9-week onsite training, team members meeting work from home requirements will enjoy a  HYBRID  work environment of three days onsite and two days  will be eligible to participate in a bidding process for alternate work shifts, depending on business needs.

You Will:
You Have:

Rewards and Benefits

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):
DEI Statement

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.