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Technical Support Customer Success Mgr./ CSM

Senior Customer Success Manager - Cybersecurity, Remote

Remote / Online - Candidates ideally in
Irvine, Orange County, California, 92713, USA
Listing for: Proofpoint
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading cybersecurity firm is seeking a Senior Customer Success Manager in Irvine, California. You will play a critical role in ensuring customers realize the full value of their products and services. Responsibilities include guiding customers through their journey, creating Customer Success Plans, and advocating for their needs. Ideal candidates will have extensive experience in customer relations, a strong technical background, and a passion for delivering top-notch customer service.

This role involves moderate travel and collaboration across teams.
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Position Requirements
10+ Years work experience
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