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Remote Onboarding Lead: SaaS Deployments & Adoption

Remote / Online - Candidates ideally in
Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Zoom
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Job Description & How to Apply Below
A leading collaboration platform company is seeking an Onboarding Manager in Springfield, Illinois. This role is critical for enhancing customer experience and success by driving the onboarding processes for core products. Responsibilities include leading kickoff calls and implementing deployment strategies while managing customer relationships. Ideal candidates will have 3+ years in onboarding or customer success roles and experience with SaaS platforms.

The position supports a hybrid work environment, focusing on both in-person and virtual collaboration.
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