German Speaking Customer Service iGaming - Work Remote In Greece
Remote / Online - Candidates ideally in
Germany, Pike County, Ohio, USA
Listed on 2026-01-12
Germany, Pike County, Ohio, USA
Listing for:
Mercier Consultancy MD
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Spanish Customer Service -
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Location: Germany
German Speaking Customer Service for iGaming Company - Work Remote in Greece
Mercier Consultancy MD is thrilled to present a fantastic opportunity for German Speaking Customer Service Representatives for an iGaming company, with the flexibility to work remotely in Greece. This role is perfect for individuals who are enthusiastic about the iGaming industry and are committed to delivering exceptional customer support. As a representative, you will assist customers in navigating their inquiries and issues in German, ensuring a seamless gaming experience.
BasePay Range
This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Key Responsibilities- Handle customer inquiries regarding gaming services, promotions, and account management via phone, email, and live chat in German
- Provide detailed information on games, betting options, and platform functionalities
- Assist customers with account verification, payment processing, and troubleshooting issues
- Resolve customer complaints and concerns efficiently, striving for maximum satisfaction
- Document customer interactions accurately in our CRM system for future reference
- Collaborate with other teams to enhance service delivery and customer satisfaction
- Stay informed about industry trends and product updates to assist customers effectively
- Fluency in German (both written and spoken) is essential; knowledge of English is advantageous
- Prior experience in customer service, ideally in the iGaming or gaming industry
- Strong communication skills coupled with an understanding of the gaming community and its environment
- Ability to handle multiple inquiries and work effectively in a fast-paced remote setting
- Exceptional problem-solving skills and a focus on delivering great customer experiences
- Familiarity with CRM systems and online gaming platforms is a plus
- Flexibility to work various shifts, including evenings and weekends, as necessary
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×