Senior FinTech CX Specialist - Remote-First
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-01-12
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Upstart
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading AI lending marketplace is seeking a Senior Customer Contact Specialist in Columbus, OH. This role focuses on providing exceptional customer support through phone and chat, managing escalations, and addressing applicant inquiries. Ideal candidates will have experience in customer service and a strong ability to communicate complex information clearly. The position offers competitive compensation and a range of benefits, including comprehensive health coverage and a 401(k) plan with company matching.
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Position Requirements
10+ Years
work experience
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