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HelpDesk/Support Technical Support

Remote Customer Success & Tech Support Specialist

Remote / Online - Candidates ideally in
Sunnyvale, Santa Clara County, California, 94087, USA
Listing for: Landpoint
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A customer support solution provider is seeking a Remote Customer Support Specialist to assist customers with technical issues related to their products. The successful candidate will handle queries via phone, email, or chat, and must be able to communicate clearly to build trust. Responsibilities include reporting product malfunctions, updating databases, and training junior staff. Strong communication skills and experience with help desk software are essential for this role.
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