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Remote Customer Experience & Quality Specialist
Remote / Online - Candidates ideally in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-01-06
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for:
We Do Play
Remote/Work from Home
position Listed on 2026-01-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading services company is seeking a Customer Experience and Quality Specialist to enhance customer satisfaction while working remotely. The role involves managing customer enquiries and complaints across various channels, conducting audits, and fostering continuous improvement. Successful candidates should have experience in customer service and quality assurance, along with strong communication and analytical skills. The position offers a salary of £27,100 per annum and requires availability to work across weekends.
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