Remote Automotive Customer Service Agent; Dealer Assistance

Overview

Employer Industry: Automotive Customer Service

• Salary starts at $13 per hour
• Opportunity for professional development and growth within the organization
• Work from home while maintaining regular connections with teammates
• Paid training and equipment provided
• Comprehensive health and wellness benefits
• No weekend shifts, allowing for a better work-life balance

• Provide exceptional service over the phone for automotive dealerships
• Research requests related to profile assistance and vehicle orders
• Track vehicle shipments and assist with car warranties
• Escalate critical orders as necessary
• Maintain a positive attitude while offering timely and accurate solutions through various communication channels

• High school diploma or equivalent
• Two or more years of customer service experience in roles involving customer interaction
• Proficient computer, typing, and phone skills
• Ability to problem-solve and resolve customer issues effectively
• Strong organizational skills with attention to detail

• Degree in a relevant or related field
• Experience in the automotive industry

#Customer Service #Remote Work #Automotive Industry #Career Opportunity #Professional Development

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