Remote Automotive Customer Service Agent; Dealer Assistance

Remote Automotive Customer Service Agent (Dealer Assistance)

Full time | Remote - Ohio residents

Join Morley to start a career where computer and problem‑solving skills are your strengths. No prior automotive experience needed; we provide training.

Starts at $13 per hour.

You will act as a resource for automotive dealerships needing assistance with orders they have placed.

• Work from home with regular connection to teammates
• No weekends
• Paid training
• Equipment provided
• Benefits available
• Professional development opportunities

• Computer, typing and phone skills
• Interpersonal skills
• Detail oriented
• High-speed wired internet (cable or fiber) with Ethernet connection
• See Skills for Success below

• Provide fantastic service over the phone.
• Use computer skills to:
  • Research requests related to profile assistance
  • Track vehicle shipments and orders
  • Assist with car warranties
  • Escalate critical orders
• Offer timely and accurate solutions through inbound and outbound communication while maintaining a positive attitude.

• Computer, typing and phone skills
• Can speak and type simultaneously
• Able to problem‑solve and resolve customer issues
• Strong work ethic, meet deadlines
• Excellent organizational and interpersonal skills, strong attention to detail

• High school diploma or equivalent
• Two or more years of customer service experience (call center, retail, restaurant, hotel, etc.)
• Available to work during the required hours; must reliably adhere to schedule

• Training (100% attendance): 8 hrs/day, 8 a.m.–5:30 p.m., Monday–Friday for first 4 weeks; then 8 a.m.–8 p.m., Monday–Friday for next 4 weeks.
• Work schedule:
  
  shifts between 8 a.m.–8 p.m., Monday–Friday; no weekends.

• Degree in relevant or related field
• Experience in automotive industry

• Ohio resident
• Secluded, distraction‑free environment
• High-speed wired internet (Ethernet); wireless, 5G, satellite not supported.

Watch a short video to see a typical day for a remote associate.

Besides competitive pay, we offer comprehensive health & wellness and financial benefits.

• Medical, prescription, dental, vision; free annual physicals
• Paid time off
• Wellness program with rewards
• Programs to quit tobacco & manage chronic conditions

• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance

• 24/7 online access to doctors via Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning

Our mission is to deliver extraordinary experiences. We lead with humility, embrace everyone, sweat the details, and move mountains for our associates and partner companies.

We are an Equal Opportunity Employer and promote a respectful work environment.

We provide reasonable accommodations for those with disabilities.

• Morley uses E‑Verify during onboarding. Learn more:  and your right to work:
• CCPA Notice for California applicants:
• Privacy policy: