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Front Office​/Customer Service Representative

Remote / Online - Candidates ideally in
Shirley, Middlesex County, Massachusetts, 01464, USA
Listing for: Closets By Design
Full Time, Seasonal/Temporary, Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18 - 21 USD Hourly USD 18.00 21.00 HOUR
Job Description & How to Apply Below
Location: Shirley

Front Office/Customer Service Representative

Join to apply for the Front Office/Customer Service Representative role at Closets By Design
.

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits
  • 401(k) & 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid training and ongoing professional development.
  • Paid holidays and paid time off.
  • Health and retirement benefits.
  • Listed pay of $18-$21/hour.
Responsibilities
  • Assist the customer service manager with daily tasks.
  • Field client calls.
  • Run payments for clients.
  • Book jobs in appropriate time slots.
  • Deliver administrative support for payments, and installation department.
  • Troubleshoot payment issues as needed.
  • Greet visitors and assist with office support needs.
  • Complete general office duties with strong verbal and written communication skills.
Requirements
  • No degree is needed; we are looking for candidates with office experience.
  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Strong personal organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Customer oriented, friendly and enthusiastic.
Company Overview
  • Closets by Design is a nationally recognized leader in home organizing systems.
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
Company Values
  • Serve Others
  • Be a Problem Solver
  • Trust the Process

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Retail

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