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Bilingual HelpDesk/Support

Remote German-Speaking SaaS Support Specialist

Remote / Online - Candidates ideally in
3000, Bern, Canton de Berne, Switzerland
Listing for: RetinAI
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 80000 CHF Yearly CHF 30000.00 80000.00 YEAR
Job Description & How to Apply Below
A growing medical software company in Bern, Switzerland is seeking a Customer Support Representative. This remote role requires 3+ years of experience in customer support, familiarity with B2B SaaS environments, and fluency in both English and German. Responsibilities include managing ticket systems, communicating with customers, and collaborating with internal teams. Candidates must be able to work at least five hours during CET hours.

Opportunities for career advancement within the company are available.
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