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Customer Service Rep Customer Success Mgr./ CSM

Remote Car Buying & Customer Experience Consultant

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: CarMax
Full Time, Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Retail
    Customer Service Rep
Job Description & How to Apply Below
A leading used car retailer in Richmond, Virginia, is seeking a Customer Service Consultant to enhance the customer experience both online and in-store. This entry-level, full-time position involves assisting customers with their car buying journey, from inquiries to vehicle delivery. Ideal candidates will have sales or customer service experience and will thrive in a fast-paced environment. With a focus on transparent communication, this role offers a unique opportunity for career growth and teamwork, supported by a diverse and dynamic workforce.
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