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Customer Support Analyst: Tech-Savvy & Empathetic Problem Solver

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: IXL Learning
Full Time, Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading EdTech company is seeking an Associate Customer Support Analyst in Raleigh, NC. The role involves providing exceptional customer service and product support to tutors, parents, and students using the Wyzant product. Candidates should possess a BA/BS degree, strong communication skills, and experience in customer-facing roles. This full-time position offers shifts with the option to work from home one day.

Join a dedicated team committed to improving the learning experience for millions of users.
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