Service Center Advocate; Work From Home

Join to apply for the Employee Benefits Service Center Advocate (Work From Home) role at Businessolver.

This range is provided by Businessolver. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.00/hr - $20.00/hr

• The pay for this position ranges from $17.00 to $20.00 per hour based on experience & niche skills (including COBRA, Retiree, etc.)
• 100% Remote - Work & Train from Your Home
• Available shifts are eight-hour work days (M-F) ending at 7:00 PM CST (8:00 PM EST, 6:00 PM MST & 5:00 PM PST)
• Licensed (Life and Health) or Bilingual (Spanish Speaking) candidates will earn an additional $2.00 per hour

We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.

The Details:

• Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner.
• Respond accurately and thoroughly to caller inquiries and document call details accordingly.
• Must be a resourceful and creative problem solver who can work with team members to find solutions.
• Ensure compliance in all areas of processing, completing all transactions timely and accurately.
• Take accountability for the entire process from receipt of work to resolution.

What You Need to Make the Cut:

• Prior benefit administration, insurance brokerage, or insurance provider experience is preferred but not required.
• Service Center and/or Customer Service Experience is Required.
• Strong customer-centric mindset.
• Comfortable with technology – we are a technology company!
• Competitive, team player who strives for excellence.
• Strong interpersonal skills to find success in every opportunity.

We Require that You Have:

• Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload). Ethernet Cable Connection Highly Recommended.

Training:

• Businessolver will provide a comprehensive training program prior to “going live”.
• All training sessions will be completed from your home office.

• Entry level

• Full-time

• Customer Service and Human Resources

• Software Development

Referrals increase your chances of interviewing at Businessolver by 2x.

Medical insurance, Vision insurance, 401(k), Paid maternity leave, Disability insurance

This job posting is active.