Customer Service Representative-Remote

Overview

Employer Industry: Digital Business Services

• Competitive wages with paid training
• Full benefits package including Medical, Dental, Vision, and 401k
• Paid time off and employee wellness programs
• Opportunity for career advancement within a supportive environment
• Chance to work in a dynamic setting with diverse interactions
• Flexible work-from-home arrangements available

• Field customer inquiries and provide innovative responses to various questions and concerns
• Deliver excellent customer service through active listening and effective communication
• Handle confidential customer information with care
• Aim to resolve issues on the first call and de-escalate situations as necessary
• Track call-related information for auditing and reporting purposes

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and general knowledge of Windows-based systems

• Customer service and/or sales experience
• College degree preferred but not required

#Digital Business Services  #Customer Service #Career Growth #Work From Home  #Inclusive Workplace

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.