Remote Bilingual Call Center Representative | Spanish-English

Why consider this job opportunity

• Competitive compensation based on experience
• Opportunities for career advancement and internal promotions
• Work remotely from the comfort of your home
• Comprehensive health benefits available after 90 days
• Incentives and rewards including cash bonuses and prizes
• Engaging work environment with a casual dress code

• Handle inbound and outbound customer contacts professionally and courteously
• Resolve customer issues by understanding their needs and providing solutions
• Maintain accurate documentation and process customer claims in appropriate systems
• Utilize technology and knowledge base to answer customer inquiries effectively
• Attend training and meetings to stay updated on program knowledge and processes

• High School Diploma or GED
• Bilingual proficiency in English and Spanish
• Experience with data entry utilizing a computer
• Excellent organizational, written, and oral communication skills
• Ability to work regular shifts and maintain punctuality

• One (1) year of experience in customer service, technical support, or administrative support in a contact center environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.