Remote Call Center Agent

We are seeking a highly motivated and customer‑centric individual to join our growing team as a Remote Call Center Agent, providing our clients with accurate and valuable insights to help them make informed business decisions.

• Handle inbound and outbound calls from our clients in a professional and courteous manner
• Conduct surveys and gather feedback from customers on various products and services
• Collect and record accurate data from each call to provide detailed reports to our clients
• Provide exceptional customer service and address any concerns or questions the customer may have
• Meet daily call quotas and ensure quality standards are met
• Continuously update and maintain client databases with accurate and relevant information
• Collaborate with team members and other departments to identify and solve customer issues
• Keep updated on new products and services to effectively communicate information to customers

• High school diploma or equivalent
• Proven experience in a customer service or call center role
• Excellent communication skills, both verbal and written
• Strong problem‑solving and multitasking abilities
• Ability to work independently and in a team environment
• Proficient with computers and technology (Microsoft Office, CRM software)
• Availability to work flexible schedules including evenings and weekends
• Strong work ethic and self‑motivated
• Experience in market research or surveying is a plus but not required

• Work from the comfort of your own home
• Competitive salary and performance-based bonuses
• Opportunities for career growth and development
• Comprehensive training and support from our knowledgeable team
• Fun and positive work environment
  
  Be part of a growing and innovative company in the market research industry

Apply now and join our team of passionate and driven individuals at Flourish Research. Grow with us and help our clients thrive!

All your information will be kept confidential according to EEO guidelines.

• Entry level

• Full-time

• Other

• Technology, Information and Internet