Customer Service Position

Now Hiring:
Work From Home English & Spanish Bilingual Customer Service Representatives

Positions will transition to work from home after completing successful onsite training.

We are extending immediate job offers to qualified candidates. Bring a qualified friend to interview and join the team too!

At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people's lives, communities, and our planet by protecting their health and well-being. Change your career. Change your world. Join Stericycle and help protect health and well-being in a safe, responsible, and sustainable way.

• Play an integral part in connecting people in need with healthcare services – Making a difference
• Career growth opportunity – Long term career potential with Stericycle
• Highly competitive compensation & benefits package – Including tuition reimbursement, 401k plan & more
• Flexible schedules – Potential Work from Home opportunity (dependent on position upon completion of onsite required training)
• State of the Art facility in North Richland Hills (for those in office)

• Founded 1989 – Corporate office in Bannockburn, IL
• Over 17,000+ Global Team Members
• 500+ Locations in 19 Countries
• $3.3 Billion in Revenue – 2019
• More than 1 million customers Worldwide

The Customer Experience Agents are an integral part of the Contact Center team within the Communication & Related Services business unit. This position is the primary interface with the customers on a daily basis through all methods of communication and handles routine customer interactions.

• High School diploma or GED equivalent preferred
• Relevant Customer Service Experience preferred
• Medical scheduling experience a plus
• Computer literacy required. Good telephone etiquette skills such as listening and empathy necessary
• Minimum age of 18 years is required
• Must have the ability to work a flexible work schedule (including nights, weekends and holidays)
• Work from Home Agents must comply with the Work from Home Policy.

• Competitive pay, starting at $16
• Paid time off
• Medical, dental, vision, & prescription drug coverage, including virtual physician available 24/7/365
• Education assistance, training, and advancement opportunities
• 401(k) plan w/company match
• Much more!

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.

To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.