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Remote Customer Support Specialist – Western U.S

Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for: mdf commerce
Full Time, Remote/Work from Home position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Position: Remote Customer Support Specialist – Western U.S.
A leading software development company is hiring a Customer Support Specialist for the Western region, offering a work-from-home model. The ideal candidate should have strong analytical skills and prior customer support experience, especially in a SaaS environment. Responsibilities include ticket resolution, process improvement, and maintaining CRM client information. Candidates must be authorized to work in the USA. This is a full-time entry-level position with a Monday to Friday schedule from 9:30 AM to 6 PM MT.
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