Customer Service Advisor

Customer Service Advisor – Working From Home

Company: White Rock Commercial

Location requirement: Must live in Manchester

Compensation: £12.21 per hour, paid weekly

Hours: Full Time, Monday - Friday, flexible between 8am-6pm

Training: Full time training 9am - 5pm

We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound customer service calls; no sales. As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of queries and ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

• Build rapport with customers in a consultative manner
• Listen to customers’ needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Customer Service Experience is required for this position.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Customer Service
• Industries:
Administrative and Support Services