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Remote Global Director of Customer Support & AI Enablement

Remote / Online - Candidates ideally in
Bethesda, Montgomery County, Maryland, 20811, USA
Listing for: 3E
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A mission-driven company is seeking a Director of Customer Support to enhance global support operations. This role requires 10+ years of customer service experience with a focus on leadership, strategy design, and improving customer satisfaction. The position supports remote work, emphasizing a collaborative approach across regions. Ideal candidates will have hands-on experience with platforms like Zendesk and a record of driving organizational change.
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