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Remote ServiceNow CSM Consultant | Process Optimization

Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Alldus International Consulting Ltd
Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
An elite consulting firm is seeking a skilled Service Now Business Process Consultant to enhance Customer Service Management processes. In this dynamic role, you will leverage your expertise in Service Now to analyze current workflows, optimize processes, and implement tailored solutions that meet organizational needs. Your ability to collaborate with stakeholders and provide training will be crucial in maximizing the value of the Service Now platform.

This position offers the opportunity to work remotely in a supportive environment that values innovation and continuous improvement. If you are passionate about delivering exceptional service and driving business success, this could be the perfect opportunity for you.
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