Customer Solutions Team Lead — Remote Oriented
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-27
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Curious how Trengo can save you time and budget this holiday season?
The talented and diverse Trengo tribe ensures that more teams can deliver delight with every interaction. We’re committed to our mission and vision and we count on our team to make it happen.
Our team shines so our customers can shine tooWe believe that customer delight always wins. To make that happen, we’re looking for people with fresh ideas, new perspectives, and dedication to high-quality connections.
How we make it workWe enjoy experimenting boldly and adapt quickly to deliver value.
We are future proof
We all own it
We drive success as a team and hold ourselves equally accountable.
We are open
We treat everyone with respect, regardless of our differences.
The perks, from the essentials to that extra little somethingFlexible hours
Remote and hybrid work
Growth opportunities
Growth opportunities
We value growth and we know that it takes time. That’s why every team member can use up to two paid days for growth opportunities.
Maternity and paternity leave
Maternity and paternity leave
New parents are celebrated in our team. We make sure that all new parents can take the time that they need for their growing family.
When our team grows and develops Trengo does. So needless to say we offer a high budget and days off to stimulate learning.
Pension
Pension
We’ve got your pension scheme covered because we think it’s so important to take the time now to think about our future.
Find your next role with Trengo
Join us on our mission to deliver customer delight.
What to expect
Our recruitment processReview
We review applications and look for a great fit.
You’ll have a call with one of our recruiters.
Interview
Next up, an online meet up with the team or hiring manager.
Case
Show us what you can do in a brief work sample or case.
Offer
We’ll make an offer to the best match.
The team
What our team says about Trengo“Trengo is like a mini representation of the world. You come to our office, you hear different languages, you eat food from different countries, you learn about different cultures. Having that infused to your day-to-day basis just makes Trengo such a unique place to work. You will always feel welcomed!”
Rosi, Customer Success
“I am grateful to work in a company with a culture that fosters openness, supportiveness, and allows me to be my authentic self in any situation.”
Evelien, People team
“Working with so many different cultures and types of people within a welcoming environment is such a rewarding and educational experience.”
Trengo’s positive environment has helped me grow personally and share my experiences with the team.
Charlotte, Onboarding
“Very happy to work with this awesome group of talented and passionate people and to have the room and opportunity to grow both personally and professionally.”
Want to know a bit more about us?Check out our mission, vision, and leadership team. They’re just a click away.
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