Group Services Coordinator - IN OFFICE Lauderdale, FL

Group Services Coordinator - IN OFFICE - Ft. Lauderdale, FL

Join to apply for the Group Services Coordinator - IN OFFICE - Ft. Lauderdale, FL role at Princess Cruises

One of the best‑known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t.

We’re looking for an amazing Group Service Coordinator. The Group Services Coordinator is responsible for communicating with guests, Travel Advisors, incentive companies, and relevant departments. They must understand the needs of groups and wedding parties to arrange venues, onboard events, and dining requests. They plan and schedule group events, weddings, special events, in‑port functions, and dining arrangements, collect and process payments for prepaid group events, and support the onboard Events & Guest Services Supervisor with all group‑related inquiries.

• Communicate with guests, Travel Advisors, incentive companies, and relevant shoreside and shipboard departments.
• Manage and maintain GO & OEM group dining allocation for all ships.
• Support the shipboard Events & Guest Services Supervisor with inquiries pertaining to groups, weddings, or special events.
• Collect and process payments for prepaid group events, weddings, special events, or in‑port functions.
• Assist both shoreside and shipboard teams in the planning and coordination of in‑port functions and events.

Working Hours:

An 8‑hour shift between Monday – Friday, 9:00 am‑7:00 pm EST, with a 30‑minute lunch and two 15‑minute breaks. You will work 3 days in office and 2 days remote; a professional home office is required.

• Coordinate and plan the execution of group & wedding related onboard activities and amenities in collaboration with shoreside and shipboard stakeholders, handling unexpected venue or event changes and logistical challenges.
• Resolve complex booking issues and customer inquiries quickly and effectively.
• Influence customer satisfaction and operational efficiency within the group services discipline.
• Work collaboratively in a diverse team environment to meet deadlines.
• Understand workplace policies and procedures.
• Familiarity with team collaboration tools and techniques.
• Strong time‑management and organizational skills and reliable attendance.
• Demonstrated professionalism in all interactions and tasks.
• Legally authorized to work in the United States;
  Princess cannot sponsor employment visas.

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well‑being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:

Princess is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation or any other characteristic protected by applicable laws, regulations and ordinances.

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recru