SaaS Customer Support Pro - Remote & Multilingual
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-12
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Autenti
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A digital platform provider is seeking a Customer Support Specialist who genuinely cares about enhancing customer experiences. The ideal candidate will have experience in customer-facing roles within SaaS or e-commerce, with skills in communication, empathy, and problem-solving. Responsibilities include supporting customers, resolving issues across various channels, and contributing to service quality improvements. The role offers a supportive team environment, remote or hybrid work options, and benefits like a multisport card and private medical care.
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