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Remote Strategic CSM: Global & Retention
Remote / Online - Candidates ideally in
Wisconsin, USA
Listed on 2026-01-12
Wisconsin, USA
Listing for:
Deel
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global HR tech firm located in Wisconsin seeks a Strategic Customer Success Manager responsible for managing client relationships and ensuring customer satisfaction. The ideal candidate will have at least 2 years of experience in a client-facing role and a strong analytical mindset. This position involves building meaningful relationships with clients and mitigating risks for churn while advocating for customer needs internally.
Fluency in both French and English is required, and the role offers a hybrid working arrangement.
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