Live Chat Support Agent; Remote – Vita CV

Live Chat Support Agent (Remote) – Vita CV Overview

Vita CV is hiring a Live Chat Support Agent to assist a UK client with managing online customer queries and support requests. This fully remote role offers flexible shift options, making it ideal for candidates who prefer chat-only support without phone calls.

The position is perfect for detail-oriented individuals with excellent written English and a customer-friendly attitude who enjoy multitasking in a fast-paced environment.

• Job Title
  :
  Live Chat Support Agent (Part-Time)
• Employer
  :
  Vita CV (on behalf of UK client)
• Location
  :
  England, United Kingdom (Remote)
• Salary
  : £10–£14 per hour
• Hours
  :
  Part-Time (flexible shifts)
• Contract Type
  :
  Permanent/Contract (depending on client needs)

The Live Chat Support Agent will respond to customer inquiries in real-time, provide accurate support, and ensure customer satisfaction. You’ll follow scripts and guidelines, escalating technical issues when necessary, and maintaining service‑level response times.

• Respond promptly to incoming chat queries
• Provide friendly, accurate, and professional customer support
• Follow scripts, guidelines, and knowledgebase articles
• Escalate technical issues to appropriate teams when required
• Maintain service‑level response times across multiple chat windows

• Excellent written English
• Fast typing speed and strong attention to detail
• Customer‑friendly attitude with empathy and professionalism
• Ability to multitask across multiple chat windows
• Comfortable working in a fully remote environment

• Ideal for candidates who prefer chat‑only support (no phone calls)
• Experience in customer service or online support roles (desirable but not essential)

• Competitive hourly pay (£10–£14/hour)
• Fully remote work with flexible scheduling
• Opportunity to gain experience in customer support and digital communication
• Inclusive and supportive workplace culture

Vita CV is committed to diversity and inclusivity in the workplace. All qualified applicants are encouraged to apply.

• Remote flexibility
  :
  Work from home with adaptable shifts
• Chat‑only focus
  :
  Perfect for those who prefer written communication over phone calls
• Career growth
  :
  Gain valuable experience in customer support and digital service delivery
• Inclusive culture
  :
  Join a company committed to diversity and equal opportunity

to Apply directly via the Vita CV careers portal
. Submit your CV and a cover letter highlighting your written communication skills, typing speed, and customer service experience.