CO: Customer Service Specialist - Resupply

CO:
Customer Service Specialist - Resupply

Res Med has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings.

This is how we empower providers–with vital insight to deliver the care people need, right when they need it.

We are looking for representatives to work remote in the Colorado Springs, CO area.

Shift we are currently offering: Monday - Friday, 9:30am - 6:00pm MT or Tuesday - Saturday, 9:30am - 6:00pm MT.

Let's talk about the team and you: We are currently looking for full-time remote Customer Service Specialists in the Resupply space. The Customer Service Specialist will make and receive follow-up calls to and from medical equipment patients. Calls are patient follow-ups for solicitation of resupply of existing products. Candidates must have experience providing customer service via phone, strong attention to detail, and the ability to utilize multiple computer applications while providing best-in-class customer service.

Let's talk about responsibilities:

Let's talk about qualifications and experience:

In accordance with the Colorado Equal Pay for Equal Work Act, the expected hourly rate for this Colorado position is between [$15.00 -$17.00/hr.]. Actual pay will be adjusted based on experience and other job-related factors permitted by law. This position is bonus eligible and qualifies for the below benefits.

Brightree offers a robust suite of benefits for our team members including:
Paid Time Off, Sick Time, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. If this sounds like the workplace for you, apply now!

About Us: Headquartered just outside of Atlanta, Brightree’s team of more than 600 employees is thinking, creating, and challenging ourselves to better serve our patients and customers. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Brightree is an equal opportunity/affirmative action employer. Brightree is an E-Verify Employer. Brightree is a smoke-free workplace.