Customer Service Specialist - Orlando, FL
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-01-12
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Spanish Customer Service, Customer Success Mgr./ CSM
Orlando, United States | Posted on 11/10/2025
We are looking for energetic individuals that have an interest in providing our clients patients with excellent customer service fromyour secured home office who want to help schedule healthcare appointments .
RequirementsMust speak English & Spanish fluently.
Be able to type 40 words per minute or more.
Must be able to sit for extended periods of time in a chair.
Everyone needs time to relax and enjoy life —and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work.
Although we’re open 24 hours a day, we believein flexible scheduling that integrates work into your life — not the other wayaround. Set schedules, split shifts, and on-demand shift availability are justa few of the options we offer.
Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements aremet.
Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. Withboth low- and high-benefit plan options, you’ll find one that fits your needsand makes you grin.
We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value.
In addition to standard insurance options, wealso provide supplemental products through Allstate — including accident,disability, and other coverage choices.
Relax — it’s expected.
We’re happy to provide safe, comfortable working environments designed withyour well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work.
We’re just one big family here, so pull up aseat and join in. As a team member — not an independent contractor — you cancount on us for support. Whether you’re working in our contact centers or fromyour home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.
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