Internal Communications Officer

Interview method: in person Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.

• Legal right to Work:
  In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.
• 2 References - where possible we require 3 years' history.

This role plays a vital part in delivering high‑quality internal communications across the Council. You’ll create impactful content, support the development of communication channels and work closely with teams across the organisation to ensure colleagues receive clear, inclusive and engaging information.

• Create engaging multi-media content for a variety of channels to reach different audiences
• Tell stories that showcase our diverse workforce
• Develop and enhance our intranet and staff channels using insight and creativity
• Plan and deliver comms activity aligned to key organisational priorities
• Use evaluation methods to ensure we’re meeting the needs of our staff
• Work closely with senior leaders, HRODT and services across the Council
• Make sure everything we produce is inclusive and representative
• Be quality conscious and diligent to maintain our reputation as an excellent communication service

For an informal discussion, please contact the hiring manager nicol to arrange a convenient time to discuss the role.

We’re looking for an innovative, passionate Internal Communications Officer to join our award‑winning Strategic Communications team. This is an exciting opportunity to help shape how we communicate and engage with our diverse workforce, supporting colleagues to feel informed, connected and proud.

If you’re creative, passionate about people and storytelling, and can take an idea and turn it into action, then this is the role for you.

• Experience in the field of internal communications
• Creative ideas, strong writing and storytelling skills
• Ability to manage the production of a variety of campaign assets
• Confidence using digital tools, software and systems
• Initiative to plan and deliver communications activity to a high standard
• Ability to simplify complex and sensitive information to reach various audiences
• A strong collaborator with excellent relationship and account management skills
• Ability to juggle multiple projects and meet deadlines
• An understanding of what staff want and need by listening and being data driven
• Appetite to learn, grow and succeed

You’ll be part of a supportive, ambitious and multi-creative communications team right in the heart of Manchester. This role offers far more possibilities than what's on paper. You’ll be in a safe space to try new things, push your creative skills to help influence how we engage, celebrate and inspire our workforce.

Are you ready to put your stamp on internal communications? Then we can’t wait to hear from you.

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester Is Our Vision For a Fairer, Greener, And Healthier City - a Vision Shaped By The People Of Manchester. It Guides Everything We Do At The Council And Is Brought To Life Through The Our Manchester Behaviours

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with…